Privacy Policy

Privacy Policy

BC’s Naturopathic Doctors (BCND)

  1. Our Commitment to Privacy

    BC’s Naturopathic Doctors (BCND) is committed to protecting the privacy and confidentiality of personal information entrusted to us by our members, event participants, partners and other individuals who interact with the association.

    BCND collects, uses, discloses and safeguards personal information in accordance with British Columbia’s Personal Information Protection Act (PIPA) and other applicable legislation.

  2. Information We Collect

    BCND collects personal information reasonably necessary to administer its operations, membership programs and services. Depending on the nature of an individual’s relationship with BCND, this may include:

    • Names, professional designations and contact information.
    • Membership status, registration information and professional details.
    • Membership payment and transaction records. BCND does not store credit card information; payments are processed through third-party payment service providers.
    • Event registrations, participation and educational records.
    • Communication preferences and information voluntarily provided through surveys, applications or correspondence.

    BCND limits the collection of personal information to what is reasonably necessary for identified purposes.

  3. How We Use Personal Information

    BCND uses personal information to:

    • Administer memberships, renewals and member services.
    • Communicate association news, professional updates and information relevant to members.
    • Organize educational programs, conferences and other events.
    • Provide access to member benefits, discounts and services.
    • Verify membership eligibility for programs offered through third-party service providers.
    • Administer association programs, surveys and initiatives.
    • Meet applicable legal, financial and administrative obligations.

    Personal information will not be used for unrelated purposes without consent or other lawful authority.

  4. Sharing Information with Third Parties

    BCND may engage third-party organizations to assist in delivering membership services, benefits, events and other association activities.

    Where personal information is shared with service providers, BCND limits disclosure to information reasonably necessary for the specified purpose and requires appropriate confidentiality, security and use restrictions.

    For certain optional member benefits, BCND may provide a service provider with limited membership information, such as member names, solely to verify eligibility. Such information must not be used for marketing, solicitation or unrelated purposes.

    Where required by law, BCND will obtain consent before disclosing personal information to a third party.

    BCND does not sell membership lists or personal information to third parties.

  5. Optional Member Benefits

    Participation in optional member-benefit programs is voluntary.

    Members who choose to participate may be required to register directly with the service provider and provide information necessary to access the benefit.

    BCND does not automatically enrol members in optional third-party programs.

    Third-party providers are responsible for their own privacy practices when collecting information directly from participating members. Members are encouraged to review the applicable provider’s privacy policy before registering.

  6. Member Communications

    BCND communicates with members regarding association activities, professional matters, educational opportunities, member benefits and other relevant information.

    Electronic communications are managed in accordance with Canada’s Anti-Spam Legislation (CASL), where applicable.

    Members may unsubscribe from optional promotional communications using the instructions provided or by contacting BCND.

  7. Protecting Personal Information

    BCND maintains reasonable administrative, technical and organizational safeguards appropriate to the sensitivity of the personal information under its control.

    Access to personal information is limited to authorized individuals who require it to perform their responsibilities.

    BCND expects third-party service providers handling personal information on its behalf to maintain appropriate confidentiality and security protections.

  8. Retention and Disposal

    BCND retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, or as required for legal, financial or operational purposes.

    When personal information is no longer required, BCND takes reasonable steps to securely destroy, delete or anonymize it.

  9. Access, Correction and Withdrawal of Consent

    Individuals may request access to their personal information held by BCND and request corrections to inaccurate or incomplete information, subject to applicable legal requirements.

    Individuals may also withdraw consent to certain uses or disclosures of their personal information, subject to legal or contractual restrictions and reasonable notice.

    Requests may be directed to BCND using the contact information below.

  10. Privacy Questions and Concerns

    BCND is committed to responding to questions and concerns about its privacy practices.

    Requests for information, access, corrections or privacy-related complaints may be directed to:

    CEO/Privacy Officer
    BC’s Naturopathic Doctors
    Email: bcnd@bcnd.ca
    Telephone: 604-736-6646
    Website: www.bcnd.ca
  11. Changes to This Policy

    BCND may update this Privacy Policy periodically to reflect changes in legislation, association operations or privacy practices.

    The current version will be available on the BCND website.